Reset Client Pathway
- Client: Melody C.
- Objective: Guide a senior healthcare leader through an organizational reset—balancing internal opportunities, external outreach, and long-term sustainability amid restructuring and potential relocation.
What We Did
Strategic Mapping & Decision Framework
o Helped Melody clarify near-term versus long-term opportunities across three dimensions: career trajectory, lifestyle impact, and burnout risk.
o Created a personalized decision matrix to weigh relocation back to the Southeast against other leadership pathways.
Internal Positioning & Advocacy
o Supported succession plan readiness for an executive role at the state health plan level.
o Provided talking points for meetings with regional leaders and former colleagues, ensuring each conversation aligned with her leadership brand and long-term goals.
o Encouraged intentional visibility within United Healthcare’s network while maintaining confidentiality amid organizational changes.
Networking & External Market Strategy
o Facilitated outreach to internal and external contact, strategically positioning her for high-impact leadership roles that align with her Medicare/Medicaid expertise.
o Reframed her leadership narrative to highlight measurable impact in stabilizing the Southeast region and navigating change management successfully.
Leadership Coaching & Resilience Focus
o Guided reflection on leadership identity after multiple leadership transitions and cultural challenges.
o Reinforced her servant-leader philosophy and adaptability, reframing previous career turbulence into a story of endurance and renewed purpose.
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Outcomes
“Carla has been instrumental in helping me navigate one of the most complex transitions of my career. Through our sessions, I gained clarity on how to balance internal and external opportunities, evaluate relocation decisions, and communicate my leadership value with confidence. Her strategic questions and structured frameworks helped me see my path clearly, even in the middle of constant organizational change. With her guidance, I’m now positioned for both short-term success and long-term career growth, and I’m approaching every conversation with renewed purpose and resilience.”